Improves installation efficiency and reduces the overall installation costs of business phone systems. Vonage business cloud answer polycom vvx series phone setup. Updating device firmware should only be applied to anyphone byop and not our enhanced byop. Polycom polycom vvx 600 telephone administrators manual.
A factory reset is only required if the phone was used with a prior service provider. Polycom vvx 600 video conference phone usb video camera. Download microsoft lync phone edition for polycom cx500. Incidentally, the software problem originated with polycom. Polycom vvx 500 and polycom vvx 600 business media phones. It has a color touchscreen, 16 line keys, bluetooth support, video abilities, hd voice, and a gigabit ethernet bridge.
Microsoft word polycom vvx 600 quick user guide 0114. With its unique touch screen interface, the vvx 600 makes video calls as. A fix was recently pushed to the skype for business online service which enables the vvx devices to update their firmware if the required cs. This process can be used on any of the polycom sip phones which support 4. I used to be able to upgrade\downgrade the firmware on all our phones by using the phones built in software upgrade feature. Overview of polycom vvx business media phones polycom, inc. The polycom vvx 600 phone is a premium business media phone designed to enhance collaboration and personal productivity. At this point the vvx will download the file and upgrade. Nov 04, 20 the polycom vvx 500 business media phone is designed for todays busy managers and knowledge workers. Polycom vvx 500 series polycom vvx 600 series you can view the following types of documents on each product page. The communitys voip faq contains this post here apr 21, 2015 question.
The polycom vvx 600 phone comes ready for future expansion modules and applications such as video. Advised in bigger environments is to use provisioning server of via lync control panel to upgrade the vvx. View online administrators manual for polycom polycom vvx 600 telephone or simply click download button to examine the polycom polycom vvx 600 guidelines offline on your desktop or laptop computer. How can i setup my phone provisioning download upgrade update downgrade software. A software release for sip phones supporting the vvx 3x0, 4x0, 500, 600, vvx 1500 and soundstation ip products.
Voice clarity is very good, and the build quality seems. Lync phone edition provides traditional and advanced telephony features, integrated security, manageability and much more. Has anyone had any luck with the polycom vvx 600 and signing into s4b when you have mfa enabled on your account. I dont throw around phrases like topoftheline and flagship for just any desk phone, but if i did, it would be for the poly vvx 601 ip. Polycom vvx 600 users access streaming content using the included video playback feature. This feature and the other cuttingedge technology deployed by polycom vvx phones are why they continue to be a popular choice among professionals and busy executives. Quick tips a quick reference on how to use the phones most basic. Polycom vvx 3xx business media phones are standard business media phones. Polycom vvx 500 and polycom vvx 600 business media phones user guide viii chapter 5. Most softwareenabled features and capabilities must be supported by the server. All the new vvx 600 phones are now compatible with this software. Polycom vvx 600, 601 business media phones premium business media phones delivering bestinclass desktop productivity for busy corporate executives and managers the polycom vvx 600 series are premium business media phones designed to enhance collaboration and personal productivity. Polycom vvx 600 and mfa microsoft tech community 369.
Latest polycom uc software release polycom support. This version of polycom vvx601 manual compatible with such list of devices, as. Page 9 for additional information about the polycom vvx business media phones, the vvx camera, and the vvx expansion modules, view the following support pages. The vvx 601 is simple for administrators to deploy, maintain and upgrade while seamlessly integrating with thirdparty productivity applications. Polycom uc software for soundpoint ip, soundstation ip, vvx business media. Tenant admins can configure csipphone policy on their tenants to receive firmware updates for their polycom vvx phones from skype for business online services. Now you can huddle happy in smaller rooms and connect easy in conference rooms whatever video collaboration software you use. Configuration parameter changes, provides a list of the configuration parameters that you can change when deploying the vvx 600 phone. Polycom vvx 600 series basic phone functions continued placing a call 1.
On the vvx, navigate to utilities software upgrade. Still, the 600 is a step up from the 500, mostly in the large touch. Polycom vvx 600 business media ip phone videoconference video calls videoconferencing phone desktop phone with videoconferencing applications ip telephony deskphone with videoconferencing business media phone. These tasks include investigating phone issues, restarting the phone, updating the pho ves co vfiguratio v, ad testig the pho ves hardware. Setting up and enabling the polycom desktop connector. On our support site, for polycom product and solution support, you will have access to faqs, entitlement and licensing information, documents and software downloads, submit and track service requests, search our knowledge base, and interface with others in the polycom support community.
Polycom ip phones voip products cherry hill, nj usa phone. I havent seen any documentaiton anywhere if this is supported or not, so just curi. The polycom vvx 600 offers the flexibility their employees need to remotely answer the phone when away from their desk and to continue customer conversations while verifying part inventory in the warehouse. How to enable wi fi for supported polycom vvx phones 8x8. Home view you can always return to the home screen by pressing the home button on your phone. Polycom desktop connector is one application that many current users and prospective users are unfortunately unaware of. Administrative tasks this chapter describes tasks that your administrator may ask you to perform.
A performance business media touch screen phone that delivers bestinclass desktop productivity. Polycom vvx 600 zakelijke media iptelefoon videoconferentie. Jun 20, 2017 uc today reports on the latest technology news from around the globe. The translation is provided for your convenience only. Browse to the polycom voice support website to locate the software. Vonage business cloud answer polycom vvx series phone. Polycom vvx 600, 601 business media phones floridas hosted. Founded in 1990 and based in san jose, california, polycom is a world market leading telecoms company that designs a wide range of innovative communication tools for numerous different types of businesses across the world. The table lists each numbered feature shown in this figure. Web interface utilities software upgrade i choose polycom hosted server and click on check for udates, i am currently using firmware ver 5. Sep 10, 20 polycom has recently released the latest version of ucs firmware for the vvx line of sip telephony devices. The vv 600 is the new top of the line model, and theyre apparently still working out some of the kinks. This is due to possibly updating to an unsupported firmware.
Polycom uc software support center polycom support. Before updating your vvx 1500 business media phone to uc software 5. Page 3 polycom up to three 3 years after the distribution date of the applicable product or software at a charge not greater than the cost to polycom of shipping or distributing the software to you. Setting up and using the polycom vvx 600 with office 365 skype for business and cloud pbx. Apr 28, 2017 microsoft lync phone edition for polycom cx500, polycom cx600 and polycom cx3000 is the first generation of software designed specifically for the phones from polycom to interoperate with microsoft lync server 2010 and microsoft lync server 20.
These tasks include investigating phone issues, restarting the phone, updating the phones configuration, and testing the phones hardware. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has been. Vvx 500,600 firmware upgrade home polycom community. Welcome to the polycom vvx 600 business media phone, introduces the polycom vvx 600 phone. Skype for business lync polycom vvx manager is a powershell based gui tool that can be used to manage and control polycom vvx phones. Polycom vvx series ip phones purchased from vonage business are delivered and are ready for use.
The polycom vvx 600 phone provides personalized information at a glance, through builtin web applications and a digital photo frame. Setting up and using the polycom vvx 600 with office 365. Mar 06, 2019 skype for business lync polycom vvx manager is a powershell based gui tool that can be used to manage and control polycom vvx phones. Still, the 600 is a step up from the 500, mostly in the large touch screen. You can use the arrows to scroll and select your desired icon. It is a powerful yet intuitive office phone that can keep up with their multitasking and. Latest polycom uc software for soundpoint ip, soundstation ip, vvx business. Unable to upgrade the phone via the built in software upgrade web interface utility. Polycom has recently released the latest version of ucs firmware for the vvx line of sip telephony devices. The polycom vvx 500 business media phone is designed for todays busy managers and knowledge workers. Polycom uc software supports different wireless network security profiles like personal and enterprise mode for better security.
Driver support for new vvx600 hardware revision with redesigned. This only applies to devices which are already running at least version 4. Latest polycom uc software for soundpoint ip, soundstation ip, vvx business media, vvx business ip phones, and soundstructure customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Polycom uc software for soundpoint ip, soundstation ip, vvx business media, vvx business ip phones and soundstructure customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Polycom vvx 500 and polycom vvx 600 business media. Polycom vvx phones are featurepacked solutions with a lot of surprises. Pick up the handset and dial the number on the keypad. Polycom vvx 601 corded business media phone system 16 line poe 220048600025 ac adapter not included replaces vvx 600. View and download polycom vvx 600 user manual online. Oct 31, 2012 this process can be used on any of the polycom sip phones which support 4.
This is most likely caused by the unavailability of the latest software on the polycom hosted server for the new vvx600 hardware revision. Ethe polycom vvx 600 phone is a premium business media phone designed to enhance collaboration and personal productivity. Customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance. Choose from the list of numbers displayed, or scroll to older numbers further down the list, once a number is chosen, press the green button to complete the call. Polycom ip phones voip products cherry hill, nj usa. Lync phone edition provides traditional and advanced telephony features, integrated security, manageability and. The polycom vvx 3xx is an expandable business media phone that delivers crystal clear communications, enhanced collaboration and personal productivity. Release release notes vvx 101 vvx 150 vvx 201 vvx 250 vvx 300310. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files. Visit the polycom voice support center for software downloads, product documents, product licenses. Once reset, i will show you how to upgrade the polycom software and.
Vvx 500 page indicator vvx 600 1 quick reference guide polycom vvx 500 and polycom vvx 600 business media phones touch and hold the page indicator or swipe the screen to display more or fewer icons. The vvx 601 business media phone delivers a bestinclass personal communications experience with an extensive list of easytouse features that complement the way you work. Polycom vvx 600, 601 business media phones floridas. Office skype for business lync polycom vvx manager this site uses cookies for analytics, personalized content and ads. Ga software with vvx 600 new touch screen support product. Mar 23, 2020 polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files. Ive tried app passwords and those dont seem to work either. Polycom vvx 600 customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. Translated documents are not available in pdf format. Polycom factory reset and software upgrade youtube. Skype for business online polycom vvx device update. Office skype for business lync polycom vvx manager. Polycom desktop connector pdc for pcs and polycom vvx.
If you require further assistance on nontranslation issues, please contact polycom support. Your phone will stop ringing and the home or calls view will display. Select ignore or silence on the incoming calls window. Upgrading polycom vvx handsets using a custom server setup. Simplicity and ease of use the polycom vvx 600 phone is built for executives and managers who need a powerful, yet intuitive, expandable office phone that helps them stay connected to lead your organization. Polycom vvx 500600 phone training momentum telecom. Setting up and enabling the polycom desktop connector before you can enable and use the pdc, you need to download the pdc application from the polycom voice applications website, install the application on your computer, and activate pdc on your. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones.
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